E-Commerce Fulfillment in Poland

For most of the region, yes. Poland is the largest e-commerce market in Central and Eastern Europe (Allegro alone has 15.3 million active buyers), and the site is centrally located for Germany, Czechia, Austria, and Slovakia. You sell through your own shop and the marketplaces byrd is connected to, from the same inventory. For markets further southeast, such as Romania, check transit times case by case. Your dedicated contact runs the numbers with your market mix before you commit.

byrd works with all three, from new businesses to established retailers to enterprise customers with 100,000+ orders per month. Whether Poland is the right byrd location for you depends on where your customers are and what your cost per order looks like today. We'd rather tell you that another location fits better than put you in the wrong warehouse.

Yes. You don't have to move everything at once: many merchants start with one market or product line in Poland and leave the rest where it is, including at other byrd locations, with one contract and one dashboard. One-off costs include moving your inventory, integration, and any period of parallel operation. byrd calculates whether and when it pays off using your real numbers, and you decide which stock sits where.

Returns from your customers in Germany and the rest of the EU go back to the Polish warehouse. There, they are inspected and, depending on their condition, restocked or refurbished. With byrd's customizable returns portal, you control the process for your customers.

Yes, with planning. The site has 50,000 m² (538,000 sq ft), more than 50,000 pallet spaces, over 50 dock doors, and around 1,000 employees, operating from 6 AM to 10 PM. Your dedicated contact aligns your peak capacity in advance instead of leaving it to November.

The Polish site stores products at ambient temperature and, beyond standard fulfillment, also handles dangerous goods, fragile and heavy items, and bottles. Temperature-controlled storage, organic certification, and HACCP processes are not available in Poland. Food, supplements, and organic products are handled by byrd's fulfillment centers in Germany and France, managed through the same account and the same dashboard.

Yes. Holding goods in a Polish warehouse requires a VAT registration in Poland, usually along with Intrastat reporting. byrd doesn't handle the registration itself but connects you with experienced tax partners in Poland. For anything else that applies to your business, it's best to check with your tax advisor.

Storage, pick & pack, and receiving cost you less per order in Poland than from a German warehouse. How much less depends on your volume and product mix. That's why byrd prepares an individual quote based on your actual volumes.

Within Poland, byrd ships with DHL and GLS, including their parcel locker and pickup point networks. Shipments to Germany go with DHL, and to the other EU markets and the UK with GLS. Since the UK is not part of the EU, UK shipments require customs paperwork, which merchants handle themselves.

Orders placed by 5:30 PM (local time) are picked, packed, and handed to the carrier the same day. To the rest of the EU and the UK, byrd ships with GLS on its standard delivery times. To Germany, byrd ships with DHL: transit takes a bit longer than from a German warehouse, and your customers get DHL tracking. Within the EU, there are no customs formalities and no border delays.