Your E-Commerce Fulfillment Partner for Pet Supplies
Unleash Your Full Potential with storage, shipping, and returns for pet supplies
Fulfillment for Pet Food & Accessories for E-Commerce Companies
The pet industry is booming, and with it, the demand for efficient e-commerce fulfillment.
As an experienced 3PL partner for pet food, accessories, and supplies, byrd ensures that your products are stored safely, shipped quickly, and delivered reliably across Europe.
"byrd stands out for its expertise in technology. The ability to easily create product bundles has greatly helped us increase our average order value, improving both unit economics and our bottom line."
"byrd’s customer service is fast and efficient. Compared to other fulfillment providers, it is very easy to manage post-sale issues, such as returns or product replacement."
"From the beginning, we were big fans of the byrd dashboard. It is very organized and easy to handle. Since we are a startup, we really value an easy solution for our operations processes."
Reliable Delivery for Pet Products that Makes Tails Wag
Shipping that’s Hard to Beat
To offer your customers a mix of fast and reliable deliveries at competitive rates, byrd partners with the most trusted parcel carriers and negotiates the best shipping conditions for you.
Our services include:
- Same-day fulfillment for orders placed before 12:00
- Eco-friendly shipping options
- Delivery within 1–2 days across the EU and UK
- Option to use byrd’s rates or your own carrier contracts
- DDP option (Switzerland) and automatically generated customs documents
- Excellent rates for small parcels (e.g., with DHL Kleinpaket)
- Address validation to improve delivery success rate
Turn Your Returns Into a Competitive Advantage
Returning pet products can be tricky, especially when dealing with opened food or hygiene-sensitive items. byrd’s smart returns process keeps everything transparent and compliant while saving time and cost.
Our services include:
- Customizable returns portal
- Automatic status updates for online shoppers
- Smart rules for non-returnable products (e.g. opened pet food, shampoo)
- Efficient quality checks and transparent restocking process (including photos)
- Certified disposal options
Fulfill Your Potential
Secure pet supplies warehousing, customized packaging solutions, fast worldwide shipping, and fair prices.
A Tech Setup that Keeps Your Logistics in Top Shape
Integrate all your online sales channels, from Shopify, WooCommerce, Shopware, Amazon, eBay and many more e-commerce integrations.
Integrate your ERP system or use our API for a custom setup.
Track stock levels, orders, and returns in real time.
Access customized and insightful reports from your dashboard.
Efficient Expansion — As Easy as a Walk in the Park
With byrd, you can tap into strategically located fulfillment centers across the EU and UK.
Improve delivery speed, reduce your carbon footprint, and serve your customers from the warehouse that’s closest to them.
FAQs for byrd’s pet supplies fulfillment
In which countries does byrd operate fulfillment centers?
byrd’s European fulfillment network encompasses warehouses in Germany, Austria, France, and the UK. This allows for faster deliveries, lower shipping costs, and seamless cross-border growth for your pet brand.
How does byrd handle returns of pet toys, pet accessories and similar?
byrd’s Self-Service Returns Portal allows customers to initiate returns in just a few clicks, without waiting for customer support. Fast processing ensures smooth refunds or replacements, leading to happier pet owners and stronger brand loyalty.
What measures does byrd take to ensure environmental sustainability in its fulfillment services?
byrd is committed to sustainability and offers eco-conscious shipping options to minimize environmental impact. We also utilize sustainable packaging materials to ensure that our operations are as environmentally friendly as possible. Our address validation feature reduces returns and we’re trying to do our part by reducing and offsetting our CO2 emissions that we directly produce.
Does byrd handle organic or bio-certified products?
Yes. Our warehouses are certified for storing and fulfilling organic and bio-certified products in compliance with EU and UK standards. We also handle products that require specific storage conditions and ensure compliance with all pet food and supplement regulations.
How does byrd handle lot tracking for perishable products and similar?
Our fulfillment technology supports lot and batch tracking, as well as FIFO (First In, First Out) and FEFO (First Expired, First Out) inventory management. This ensures traceability and compliance for perishable goods like pet food, supplements, or grooming products, keeping your inventory fresh and your customers’ pets safe.
Do you support subscription models, product bundling, and kitting for promotional sets?
Absolutely. We can assemble and ship bundles or subscription boxes, such as monthly treat boxes, pet care kits, or starter packs for new pet owners. This helps you increase repeat purchases, improve customer retention, and grow your recurring revenue effortlessly.
What packaging solutions does byrd offer for pet-related products?
We provide standard packaging solutions designed to protect delicate items, such as glass bottles and compacts, during transit, and alternatively allow you to use your own packaging. That allows us to support branding and sustainability initiatives to enhance the customer experience.
What e-commerce platforms does byrd integrate with?
byrd's fulfillment software integrates seamlessly with numerous popular e-commerce platforms, online marketplaces, and ERP systems. Here you can find an overview of byrd's integrations.
What shipping options does byrd offer for pet supplies and the like within Europe?
We collaborate with top-tier shipping providers to ensure fast, reliable deliveries at competitive rates. Orders placed before noon can be processed the same day.
- Small packages
- Standard shipping
- Express shipping
- Eco-friendly shipping options
- Delivery times of 1–2 days
- Smooth customs clearance for cross-border orders
Can byrd handle peaks during holiday seasons or promotional events?
Yes, our flexible fulfillment solutions are built to adapt to seasonal and promotional demand. Whether it’s a campaign for pet awareness month, influencer collaborations, or a new product launch, we can efficiently manage spikes in order volume. Our automated systems, real-time tracking, and proactive communication ensure reliable fulfillment all year round.
What’s the minimum shipment volume?
We work best with merchants shipping 1,000–50,000 parcels per month, but can flexibly scale with your growth.
What types of pet supplies can byrd fulfill?
byrd specializes in fulfilling a wide range of pet products, including pet food, treats, toys, grooming accessories, supplements, and care products. Our fulfillment centers are equipped to manage products with specific requirements, such as items with expiration dates, organic products, pest control, and the proper packaging.
