E-Commerce Fulfillment Provider for Your Growth

Logistics is the umbrella term for every movement of goods, from sourcing to disposal. Fulfillment is the part that happens after a customer places an order: storing, picking, packing, shipping and returning individual orders. A freight forwarder moves pallets from A to B; a fulfillment provider (also called a 3PL, or third-party logistics provider) like byrd gets every single order from your shop to your customer and back.

As a rule of thumb, from around 500 shipments a month. Below that, handling orders yourself is often still cheaper; above it, packing time, staff and poor shipping rates eat into your margin. But the number isn't everything: how you source your products and your product mix matter too. So does what you do with the time you gain: shops that outsource early tend to grow faster, because the team works on the product instead of at the packing table.

It depends on item count, weight, packaging, destination country and shipping method, which is why byrd has no flat rate. You get an individual quote in which every line item is listed separately: goods receipt, storage, pick, pack, shipping, returns. How this structure works is shown on our pricing page with a sample invoice.

With one of our ready-made integrations (Shopify, Shopware, WooCommerce, PlentyONE, Billbee, Amazon and more), the technical connection is usually done in a few minutes. In parallel, you plan the inbound delivery of your goods with your onboarding manager. Most merchants ship their first order through byrd within a few weeks of signing the contract.

byrd operates fulfillment centers in Germany, Austria, France, the UK and Poland. From these locations we serve customers across the EU and the UK, cross-border with local carriers in the destination country. All locations run through one dashboard and one contract; you decide which stock is stored where.

Your customer registers the return in the returns portal in your branding and receives a label. The parcel arrives at the byrd warehouse, is inspected and photographed, and you see its condition in the returns dashboard. Resellable goods are restocked right away; everything else is handled according to your rules, for example disposed of or sent back to you.

Yes. You can set per shipment or as a default which carrier ships, for example because your customers are used to DHL. Alternatively, byrd selects the best-rate option from 20+ carriers for your shipments. Both run through the same software, and you can see at any time which shipment is traveling with whom.

You plan peaks in advance with your contact: expected volume, inbound delivery, packaging material. byrd provides space and staff accordingly and can spread volume across several locations. You don't have to hire temp staff or rent extra storage space, and in the dashboard you see in real time whether everything is on schedule.