Your E-Commerce Fulfilment Partner for Pet Supplies
Unleash your full potential with storage, shipping and returns for pet supplies
Fulfilment for Pet Food and Accessories for E-Commerce Companies
The pet industry is booming, and with it the demand for efficient e-commerce fulfilment.
As an experienced 3PL partner for pet food, accessories and general pet supplies, byrd ensures your products are stored safely, shipped quickly and delivered reliably across Europe.
"The main reason why we chose byrd as our fulfilment partner is their Europe-wide fulfilment network. This partnership allows us to have a multi-warehouse setup to keep delivery costs and times low in all of our markets we’re active in."
"byrd’s customer service is fast and efficient. Compared to other fulfilment providers, it is very easy to manage post-sale issues, such as returns or product replacement."
"From the beginning, we were big fans of the byrd dashboard. It is very organized and easy to handle. Since we are a startup, we really value an easy solution for our operations processes."
Reliable Delivery for Pet Products That Makes Tails Wag
Shipping That’s Hard to Beat
To offer your customers a combination of speed, reliability and competitive pricing, byrd partners with trusted parcel carriers and negotiates the best shipping conditions on your behalf.
byrd offers:
- Same-day fulfilment for orders placed before 12:00
- Eco-friendly shipping options
- National delivery within 1–2 days across the EU and UK
- Option to use byrd’s carrier rates or your own contracts
- DDP options (Switzerland) and automatically generated customs documents
- Excellent rates for small parcels (for example DHL “Kleinpaket”)
- Address validation to increase delivery success rates
Turn Your Returns into a Competitive Advantage
Returns for pet products can be challenging, especially when dealing with opened food or hygiene-sensitive items. byrd’s smart returns process keeps everything transparent, compliant and cost-efficient.
Our services include:
- Customisable returns portal
- Automatic status updates for online shoppers
- Smart rules for non-returnable products (for example opened pet food or shampoo)
- Efficient quality checks and transparent restocking processes, including photos
- Certified disposal options
Fulfil Your Potential
Secure pet supplies warehousing, customised packaging solutions, fast shipping worldwide and fair prices.
A Tech Setup That Keeps Your Logistics in Top Shape
Integrate all your online sales channels, including Shopify, WooCommerce, Shopware, Amazon, eBay, or many other e-commerce integrations.
Connect your ERP system or use our API for a custom workflow.
Monitor stock levels, orders and returns in real time.
Access valuable insights with detailed dashboard reports.
Efficient Expansion — As Easy as a Walk in the Park
FAQs for byrd’s pet supplies fulfilment
In which countries does byrd operate fulfilment centres?
byrd’s European fulfilment network includes warehouses in Germany, Austria, France, and the United Kingdom. This ensures faster delivery times, lower shipping costs, and seamless cross-border expansion for your pet supply brand.
How does byrd handle returns of pet toys, accessories, and similar products?
byrd’s Self-Service Returns Portal enables customers to initiate returns in just a few clicks without waiting for customer support. Fast processing ensures smooth refunds or replacements, resulting in happier pet owners and stronger brand loyalty.
What measures does byrd take to ensure environmental sustainability in its fulfilment services?
byrd is committed to sustainability and offers eco-conscious shipping options to help reduce environmental impact. We also use sustainable packaging materials wherever possible. Our address validation feature reduces unnecessary returns, and we continually work to reduce and offset the CO2 emissions we directly produce.
Does byrd handle organic or bio-certified products?
Yes. Our warehouses are certified to store and fulfil organic and bio-certified products in line with EU and UK standards. We also manage items requiring specific storage conditions and ensure full compliance with relevant pet food and supplement regulations.
How does byrd handle lot tracking for perishable products and similar items?
Our fulfilment technology supports both lot and batch tracking, along with FIFO (First In First Out) and FEFO (First Expired First Out) inventory management. This ensures traceability and compliance for perishable goods like pet food, supplements, or grooming products, keeping your stock fresh and your customers' pets safe.
Do you support subscription models, product bundling, and kitting for promotional sets?
Absolutely. We can assemble and ship bundled sets or recurring subscription boxes such as monthly treat boxes, grooming kits, or new-pet starter packs. This helps increase repeat purchases, improve customer retention, and grow your recurring revenue with ease.
What packaging solutions does byrd offer for pet-related products?
We provide robust standard packaging solutions designed to protect sensitive or fragile items such as glass bottles or grooming products during transit. You can also use your own branded packaging, supporting sustainability initiatives and enhancing the customer experience.
What e-commerce platforms does byrd integrate with?
byrd’s fulfilment software integrates seamlessly with numerous popular e-commerce platforms, online marketplaces, and ERP systems. An overview of all supported integrations is available on our website.
What shipping options does byrd offer for pet supplies within Europe?
We collaborate with leading shipping providers to ensure fast, reliable, and competitively priced deliveries across Europe. Orders placed before midday can be processed the same day.
Available options include:
• Small-parcel shipping
• Standard shipping
• Express shipping • Eco-friendly delivery options
• Delivery times of 1 to 2 days
• Smooth customs handling for cross-border orders
Can byrd handle peaks during holiday seasons or promotional events?
Yes. Our flexible fulfilment solutions are built to adapt to seasonal and promotional demand. Whether you're running a campaign for Pet Awareness Month, collaborating with influencers, or launching a new product, we can efficiently manage spikes in order volume. Our automated systems, real-time tracking, and proactive communication ensure reliable fulfilment throughout the year.
What is the minimum shipment volume?
We work best with merchants shipping between 1,000 and 50,000 parcels per month, and we can scale flexibly as your business grows.
What types of pet supplies can byrd fulfil?
byrd specialises in fulfilling a wide range of pet products, including pet food, treats, toys, grooming accessories, supplements, and general care items. Our fulfilment centres are equipped to handle products with specific requirements, including items with expiration dates, organic or bio-certified goods, pest-control products, and items requiring tailored packaging.
