The Underestimated Power of Logistics
Logistics can make or break your business
12% of merchants are unprofitable due to distribution costs in logistics. In contrast, 39.4% of merchants outsource at least some of their fulfillment.
Quality of order delivery became paramount
94% of consumers blame retailers for poor order delivery and 80% of online shoppers stop doing business with a company because of poor customer experience.
Optimized returns management is crucial for success
Costs for reverse logistics amounted to $550 billion in 2020 and 57% of retailers stated managing returns has a negative impact on their business.
Deliver customer enthusiasm, not bad experiences
73% of consumers prefer brands that personalize the shopping experience and 40% consider the post-purchase experience to be the most memorable.
Your ticket to success in e-commerce
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