Meet the Team Behind Your Fulfilment

From warehouse operations to customer success, byrd’s teams deliver reliable, scalable fulfilment across Europe.
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Petra Dobrocka, CCO & Co-Founder von byrd
Sebastian Mach, CTO & Co-Founder von byrd
bydies bei einem Workshop
byrdies bei einem On-Site in Berlin
bydies in front of one of our fulfillment centers
Alexander Leichter, CEO & Co-Founder von byrd
We combine smart fulfilment technology with hands-on teams who take real ownership.

Our mission is simple: to make fulfilment feel reliable, transparent, and human, even as our customers scale across markets, channels, and peak seasons.

We create customer enthusiasm

Handling peak periods smoothly, resolving issues quickly, and building long-term relationships are how we measure success internally.

We communicate solutions

Logistics is never perfect. That’s why we focus on transparent updates, clear ownership, and fast decisions.

We work cross-functionally, not in silos

Fulfilment works best when operations, technology, and customer success work as one. At byrd, teams solve problems together rather than passing them on.

We build on trust

Internally and externally, we value openness, feedback, and long-term partnerships. 95% of our Top 100 merchants by volume have been with us for over two years.

Meet the founders

byrd was founded on the belief that fulfilment works best when technology and people are equally strong.
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